Shipping
Simply track your LIVLY order by login in to your LIVLY account or by selecting the tracking number sent to you in the email confirmation. For further questions email us at info@livlyclothing.com.
Orders placed on our Worldwide website will be shipped from our Warehouse in Sweden.
Shipping cost is 15 EUR within Europe* and 25 EUR to the rest of the world* (except USA and Sweden) we offer free shipping when purchasing for more than 200 EUR**.
*Shipping cost to Russia and Australia is 50 EUR.
**Free shipping to Russia and United Arab Emirates when purchasing for more than 300 EUR
Your parcel will be shipped with Fedex.
YES! LIVLY ships worldwide. We will do our upmost to reach you, wherever you are.
We ship from Sweden, so you have to check yourself the rules for taxes and duty within your country.
Returns
Fill out the form, ship the package to:
LIVLY AB
Klangfärgsgatan 16
426 52 Västra Frölunda
Sweden
Please note that you are responsible for the package until it arrives at our warehouse.
Please note that there are no returns on bows and hairbands.
If you got the wrong item, please contact us at info@livlyclothing.com or call us at (+46) 8 611 11 80 (click option number one) during regular business hours 9am to 5pm
Once the item is returned and received. We will send a refund confirmation email that same day. It may take 3-5 business days for it to appear in your account.
LIVLY will do everything to deliver the right items to you, in an excellent condition. If you receive an item you are not happy with, please contact us, and we will help you.
Security
Absolutely. LIVLY will only use your personal email to inform you of the latest offers and invitations to the most exclusive events. LIVLY has no access to your bank information.
Our partner offers the highest possible security through Encryption, SSL, MD5, with others, when paying with credit cards. They won't save your credit card number since the biggest risk online is that your card number will be saved and handed out to companies who will use it in other ways. Instead, our partner makes a cryptic “finger print” which can never be used to recreate your credit card number. This is why you can safely and securely shop with us.
Products
Yes. We guarantee that all products sold with the LIVLY label on our website are designed by LIVLY.
Pima Cotton is rightfully known as the softest cotton in the world. It is ideal for children and adults suffering from allergies and sensitive skin. The outstanding quality of the Peruvian Pima Cotton makes our clothes grow softer with time; making your garments last.
Almost all of our Baby clothes are manufactured in Pima Cotton. We also have a range of robes and sleepwear for Women and Children made out of this exceptional quality cotton.
All LIVLY products are new and unworn.
Our cut is true to size. Please use our sizing chart for guidance or contact us for more information.
Orders and payments
LIVLY accepts all major credit cards as well as PayPal.