FAQ

Simply track your LIVLY order by login into your LIVLY account or by selecting the tracking number sent to you in the email confirmation. For further questions, email us at hellous@livlyclothing.com.

Orders placed on our US website will be shipped from our warehouse in Miami.

Shipping cost forSweden: 59 SEK with Postnord, 69 SEK with DHL and Budbee.
Free shipping on all orders over 799 SEK. 

Standard shipping cost within EU: €20. (Express delivery is available for a higher fee)
Free shipping on all orders over€200.

Standard shipping cost Norway: 299 NOK. (Express delivery is available for a higher fee)
Free shipping on all orders over 2400 NOK.

Shipping cost rest of the world: €35.
Free shipping on all orders over €250. 
(Local currencies may vary due to exchange rates)

YES! LIVLY ships worldwide. We will do our upmost to reach you, wherever you are.Make sure to select your country in the country selector in the upper right corner of our website.

If you got the wrong item, please contact us at info@livlyclothing.com or call us at (+46) 8 611 11 80  (click option number one) during regular business hours 9am to 5pm

Once the item is returned and received. We will send a refund confirmation email that same day. It may take 3-5 business days for it to appear in your account.

LIVLY will do everything to deliver the right items to you, in an excellent condition. If you receive an item you are not happy with, please contact us, and we will help you.

Absolutely. LIVLY will only use your personal email to inform you of the latest offers and invitations to the most exclusive events. LIVLY has no access to your bank information.

Our partner offers the highest possible security through Encryption, SSL, MD5, with others, when paying with credit cards. They won't save your credit card number since the biggest risk online is that your card number will be saved and handed out to companies who will use it in other ways. Instead, our partner makes a cryptic “finger print” which can never be used to recreate your credit card number. This is why you can safely and securely shop with us.

Yes. We guarantee that all products sold with the LIVLY label on our website are designed by LIVLY.

Pima Cotton is rightfully known as the softest cotton in the world. It is ideal for children and adults suffering from allergies and sensitive skin. The outstanding quality of the Peruvian Pima Cotton makes our clothes grow softer with time; making your garments last.

Almost all of our Baby and Layette Collection is manufactured from Pima Cotton. You will notice several of our products will say100% Pima Cottonin their description, and those that don’t are still made with high quality fabrics and blends.

All LIVLY products are new and unworn.

Our cut is true to size. Please use our sizing chart for guidance or contact us for more information.

LIVLY accepts all major credit cards as well as PayPal.

Online processing can take up to 3 business days. We kindly ask that you allow 3-7 business days from the date of purchase for your order to arrive. During SALE, please allow up to 6 days for your order to process.

The discount code you receive when signing up to our newsletter is only valid on full-priced items, and is not valid on sale or in combination with other discounts. Please make sure you have added products on full price to the cart. If the code is still not working, please contact customer service.

Your entire order will be shipped within 2 weeks.